In the meantime, if a Clutter user chooses to opt-in to using Focused Inbox they will no longer receive less actionable email in the “Clutter” folder. However, after the transition period, Clutter will be completely replaced by Focused Inbox. Users can keep using the existing Clutter experience through the transition. The learning and training that users invested into Clutter are transitioned to Focused Inbox without any effort on the user’s part. The same machine learned algorithm that moved items to the Clutter folder now powers Focused Inbox, meaning that any emails that were set to move to Clutter will now be moved to Other. Focused Inbox makes it easier for you to stay on top of incoming email without having to visit another folder. Clutter’s purpose was also to help you focus on the most important items in your inbox, but it did so by moving “Other” email to a separate folder. If the users so desire, they can still re-enable the feature individually again on each of their clients.įocused Inbox is a refinement and improvement of a previous feature called Clutter. These controls do not block the availability of the feature for these users. If tenant admins enable/disable Focused Inbox, the Focused Inbox experience will be turned ON/OFF for these users the next time they boot the client. These controls are available via PowerShell cmdlets. Tenant admins will controls to enable/disable Focused Inbox on Outlook clients (Windows, Mac, and web) for all current and future mailboxes or select mailboxes in their tenant. Tenant and mailbox level control to enable/disable Focused Inbox. After these are set up successfully, all future messages that satisfy these mail flow rules would be delivered in the Focused tab of the Inbox on Outlook clients that support Focused Inbox. These whitelists can be set up using mail flow rules from the Admin center or via PowerShell cmdlets. Tenant admins have controls to ensure certain business critical communications, like HR, Payroll, etc., always land in the user’s Focused tab of the Inbox. You’ll be informed about email flowing to “Other”, and you can switch between tabs at any time to take a quick look.įor more about what makes Focused Inbox great, see Outlook helps you focus on what matters to you.Īdmin controls available for Focused Inbox: Ensure certain business critical mails land in the Focused tab. Emails that you need to act on right away are on the Focused tab, while the rest wait for you in Other. It separates your inbox into two tabs - Focused and Other. Outlook’s Focused Inbox makes this process easier by helping you focus on the emails that matter most to you. It’s the way to keep track of what is going on and what needs to get done. I had two separate accounts (both office 365 mailboxes) and they both configured fine, and 'focused view' is now working for both.Focused Inbox-focus on the emails that matter mostįor many, the inbox is the command center for their day. Next, open Outlook, and add the office 365 mail account(s). There's no reason other than space not to create a new one, leaving the old profile in place as a backup/reference). To create a new profile, go to Control Panel (small icons view) -> Mail (Microsoft Outlook) select 'Profiles / Show Profiles', then add a new profile, and make it the default (I prefer not to delete the existing profile in case there are settings / configs of value there. I have 2 MS Office 365 hosted 'exchange' mailboxes. Exiting / re-entering Outlook also 'fixed it', but again, only until the first use of the search feature). No other solutions in the existing profile would persist past the first attempt to search (adding back 'Focused' in the Ribbon half-worked, but only until I searched.
Based on a suggestion in another instance of this problem, I resolve the exact same problem on my Windows 10 laptop by creating a new Outlook Profile, and then adding my email account(s) to this new profile.